FOR EU and NI Customers -

REGULATION (EU) 2023/988 (GPSR) Compliance

At Hey Sew Sister, we are grateful and committed to all of our customers, including those based in the European Union (EU) and Northern Ireland (NI). As of Friday 13th December 2024, EU Regulation 2023/988, more informally known as ‘GPSR’, the ‘General Product Safety Regulation’ comes into force affecting retailers, importers and manufacturer based in and selling into the EU market which includes businesses such as ourselves who are based outside of the EU but who wish to sell to customers within the EU and NI. The GPSR requires that all consumer products on the EU markets are safe and it establishes specific obligations for businesses to ensure it. At Hey Sew Sister, we will:

  • Send risk warning labels with all products sent to EU and NI customers.

  • Keep a database of all of our products made available to EU and NI customers.

  • Carry out risk assessments on all of our products and only make those deemed to be safe available to EU and NI (and all) customers.

  • Have a clear product recall procedure and standard recall notice which includes all information required by and set out by Article 36 of Regulation (EU) 2023/988.

  • Have an EU representative who you may contact regarding any safety concerns of our products, though you may receive a faster response by contacting us directly by emailing georgie@heysewsister.co.uk.
    Our EU representative EUify and they may be contacted at the following:
    Euify OSS B.V.

    T.A.V. (Sew Sister Limited)

    Prinses Margrietplantsoen 33

    2595 AM, Den Haag

    The Netherlands

    GPSR@euify.eu

Please note that whilst we will only sell products that we deem to be safe, the products that we sell are intended to be used for the purposes of dressmaking.

  • The fabric we sell is intended for standard fashion dressmaking.

    • We do not test our fabric for flammability. Please keep all fabrics away from open flames.

    • It has not been tested for the safety and suitability of making clothing for children.

    • It has not been tested for use in clothing with technical requirements such as uniforms, dancewear, sportswear, etc.

  • Please keep all small items such as buttons, labels, pins, etc products intended for use as haberdashery and related sewing notions away from children as they are a choking hazard.

  • Please use scissors carefully and only for the purposes of cutting fabric and thread and keep away from children.

For any questions relating to product safety and GPSR, please contact Georgie at georgie@heysewsister.co.uk or write to Sew Sister Limited, 4-6 Coltbridge Avenue, Edinburgh, EH12 6AH, UK.